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Create a Shared Mailbox

A shared mailbox provides a generic (as opposed to personal) email address that can be used by multiple people within a department. These mailboxes follow the form department.function@utoronto.ca or department@utoronto.ca. For example,

  • geography.information@utoronto.ca
  • registrar@utoronto.ca
  • telecom@utoronto.ca

Your new shared mailbox will be created in UTmail+ for Faculty and Staff.

You will be the owner of this mailbox. You must be on UTmail+ for Faculty and Staff.

Anyone else who needs access to the mailbox will also need to be on UTmail+.

You will need to have completed Steps 1, 2, and 3 of Shared Mailboxes on UTmail+ (link opens in a new window).

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your Library Number and Alternate ID Number.

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